Tips to troubleshooting the "PSiRA" Mobile Application

  1. If you are unable to open the app, please restart your phone...
  2. If you are unable to close the app, you may need to restart your phone...
  3. Some of our services require you to be connected to the internet to access those services. Please ensure you are connected to the internet...
  4. Push notification will be our main communication to you for any updates on the industry...
  5. Our location uses google maps. If you are unable to access maps using the native app, please install google map on your phone...


Should you experience any technical problems not mentioned here, please contact us on:

  • email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • website:
  • Tel: 086 10 77472 (Ask for IT Support)

We will try and resolve your problem within 7 working days.

Our Office Hours

  • Mon - Fri (07:30 to 16:00)


Primary: 086 10 PSiRA (77472)
Helpdesk: 086 133 3850
Int Calls Only: +27 12 337-5500

Regional offices click here

Head Office Address

420 Witch-Hazel Avenue,
Eco Glades 2 Office Park
Highveld Ext 70
Centurion, 0158

Directions to Head office

Office Hours

Office hours are 07:30 - 16:00
Monday to Friday
Excluding holidays 

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